An email recently went out to some customers who pre-ordered PlayStation 5 that they may not receive their consoles at launch. As your go-to retailers failed to properly manage the pre-order madness that ensued after the announcement of PS5 pre-orders, Amazon appeared to process a hefty amount of pre-orders successfully. Unfortunately, they may have bitten off more than they can chew.
According to the email that went out, the high demand for the next-gen console is the cause of the potential delays.
“We’re contacting you about your order of PlayStation 5 to let you know in advance that you may not receive this item on the day it is released due to high demand. We’ll make every effort to get the item to you as soon as possible once released.” reads an email by way of The Verge.
Currently, pre-orders are sold out at most retailers. However, Sony is making efforts to remedy the situation. According to Caixin, a Chinse tech outlet, Sony has booked a reported 60 Delta planes to expedite shipping of the PS5. Sony has also promised more stock of the system will be made available at launch, greater than its predecessor (PS4).
Ideally, with an influx of additional consoles, retailers can accurately gauge additional pre-orders and make them available to the public ASAP. With gamers shelling out hundreds for the next step in home console gaming, let’s hope supply can meet demand.